[001] Technical Report | 20th July 2018 | Server Downtime

Started by Callum603, July 22, 2018, 12:43:18 PM

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Callum603

Technical Report - 20th July 2018

TLO main server outage, approx 7 minutes

On Friday 20th July roughly 7PM UTC the TLO main server went offline for approximately 7 minutes.  Our host had to perform an emergency router update at our data centre, this update required them to perform a network reboot in London (our data centre) which caused network downtime resulting in our server being unreachable for approx 7 minutes.

No further information has been provided by the host, though the issue has been classified as fully resolved by them.

We don't expect any knock on effects from this, but if you are experiencing issues while using a service hosted on the main server, please don't hesitate to contact us.

Head of Technical Reporting: Callum603