The Last Outpost

Member Services => Engineering => Resolved Support Requests => Topic started by: Scott Archer on November 13, 2015, 09:57:51 AM

Title: Discussion: Forum issues [CLOSED]
Post by: Scott Archer on November 13, 2015, 09:57:51 AM
I know this is supposed to be coming up in the next cabinet meeting, but I feel this needs to be tackled sooner rather than later.


As we all know, there are a few problems with the forums, such as some not being able to post from mobile and some people having random, unwanted BBCode added into their posts.
I recently just spent about 10-15 minutes on the welcome post for midnight_L, as the Asteroid Field text needed adding back in and what should have take no longer than 5 minutes took 3 times as long as it should have done as the forums kept adding in random BBcode whenever and wherever it felt like it.




I believe the current theory is that it's something to do with the DDOS protection? Is this correct?
So my questions are:
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Telex Ferra on November 13, 2015, 04:32:26 PM
Could you provide an example of BBCode being added in randomly? If that's happening then we have a serious problem.
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Scott Archer on November 13, 2015, 04:40:57 PM
Welcome to TLO! Great to have you with us! [/size]I'm Scott Archer, the RPG-X Executive Officer.(https://last-outpost.net/forum/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Foh9uI2X.jpg&hash=30940c9951a9d354397883b0f43972ea19f05d7a) (http://i.imgur.com/oh9uI2X.jpg)For more about RPG-X, read this post: http://www.last-outpost.net/forum/index.php/topic,6357.0.htm (http://www.last-outpost.net/forum/index.php/topic,6357.0.htm)lYou can find a list of our current Serial Role Plays (SRPs) here: (http://www.last-outpost.net/forum/index.php/board,16.0.html) [/size]We currently have two main SRPs at the moment.:
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Scott Archer on November 13, 2015, 04:42:20 PM
That's a direct copy of my post here. (http://www.last-outpost.net/forum/index.php/topic,8306.msg62176.html#new)


There are no changes of fonts or size anywhere in the text and never have there ever been.
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Telex Ferra on November 13, 2015, 05:40:11 PM
Could I see the source you're copying this from?
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Scott Archer on November 13, 2015, 05:43:45 PM
Quote from: Scott Archer on November 13, 2015, 04:42:20 PM
That's a direct copy of my post here. (http://www.last-outpost.net/forum/index.php/topic,8306.msg62176.html#new)


There are no changes of fonts or size anywhere in the text and never have there ever been.
My post in this thread, if you hit modify, ctrl/cmd all then that's exactly what I copied.
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Martin Thompson on November 13, 2015, 06:43:25 PM
I've perosnally never noticed this. The mobile issue is known, the forum software is not designed to be accessed from mobile anyway. Unless we switch to another forum software which supports mobile (mobile first fluid latyout or something) there is not much we can do about it.

As for the BB issue, like i said, never personally noticed that one, I'll look into it.
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Scott Archer on November 13, 2015, 06:57:41 PM
Thanks Martin.
I've noticed most of the time on computers it seems to happen when copying and pasting (but not limited too), but from mobile it does it more often, so I just presumed they were linked
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Martin Thompson on November 14, 2015, 09:27:54 AM
Welcome to TLO! Great to have you with us!
I'm Scott Archer, the RPG-X Executive Officer.

(https://last-outpost.net/forum/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Foh9uI2X.jpg&hash=30940c9951a9d354397883b0f43972ea19f05d7a) (http://i.imgur.com/oh9uI2X.jpg)

For more about RPG-X, read this post: http://www.last-outpost.net/forum/index.php/topic,6357.0.htm (http://www.last-outpost.net/forum/index.php/topic,6357.0.htm)l

You can find a list of our current Serial Role Plays (SRPs) here: (http://www.last-outpost.net/forum/index.php/board,16.0.html)

We currently have two main SRPs at the moment.:

We currently have one mSRP:
We currently don't have any SRP polls.


Any other questions or problems then just tell me or someone with the same coloured name. Alternatively post in the engineering forum. (http://www.last-outpost.net/forum/index.php/board,24.0.html)

Once again, (http://www.last-outpost.net/forum/index.php/board,24.0.html) thank you for joining The Last Outpost!
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Martin Thompson on November 14, 2015, 09:30:26 AM
Seems to work for me, strange.

Scott, could you try to copy paste into notepad(++) and see if it still happens then? (note: not Wordpad, buit note pad or notepadd++ (i prefer the last one myself)). When looking at the post you posted above (the copied post) and click modify, there is indeed a lot of bb code extra in it. It looks as if it was copied from a rich text source in stead of from a plain text source...

Did you copy the contents directly from the post, or did you first click "modify" on your old post and copied the contents from there?

Further, I want to know if the extra bb code gets generated while copying, pasting or posting.

Could you check the following 4 for me scott:

When you paste into into notepad(++), do the bb codes get added?
When you paste into the quick post box do the bb codes get added?
When you click "reply" in a topic, then paste it into the edit box do the bb codes get added?
Do the bb codes only get added after you "post" the message?
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Scott Archer on November 14, 2015, 11:33:30 AM
Welcome to TLO! Great to have you with us!
I'm Scott Archer, the RPG-X Executive Officer.



For more about RPG-X, read this post: http://www.last-outpost.net/forum/index.php/topic,6357.0.html

You can find a list of our current Serial Role Plays (SRPs) here:

We currently have two main SRPs at the moment.:

The Lost Era (TLE) is set in 2310, between TOS and TNG. It's currently in it's second season (apply here)
Star Trek: Daedalus is set during the Romulan War and aboard a Daedalus Class ship. There haven't been any episodes so far, and this is due to start soon! (apply here)
Asteroid Field, an SRP set after Star Trek: Nemesis and keeping the Star Trek universe alive. Asteroid Field is one of the longest running SRPs ever and also one of the best! Asteroid Field is about to enter it's 6th season.(Apply Here)
We currently have one mSRP:
Star Trek: Training Station. This is a training role play and you can gain the SRP Certification. (Which you can read about here.) You can apply for this here.
We currently don't have any SRP polls.


Any other questions or problems then just tell me or someone with the same coloured name. Alternatively post in the engineering forum.

Once again, thank you for joining The Last Outpost!
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Grizz on November 14, 2015, 11:38:59 AM
I have to say that the occasional very lengthy waiting period to preview or post a message is becoming tiresome.
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Scott Archer on November 14, 2015, 11:43:56 AM
Quote from: Martin Thompson on November 14, 2015, 09:30:26 AM
Did you copy the contents directly from the post, or did you click modify on your old post and copied the contents from there
[/quote/
I hit modify and copied the contents from there.

Quote
When you paste into into notepad(++), do the bb codes get added?
No. [/size]


Quote
When you paste into the quick post box do the bb codes get added?
No[/size]

[/size]
Quote[/size]
When you click "reply" in a topic, then paste it into the edit box do the bb codes get added?
Yes[/size]

[/size]
Quote[/size]
Do the bb codes only get added after you "post" the message?
No, if you use the preview function then they show up, however they don't show up in the source text and can't be edited out, meaning you have to post before you can edit them out.
Example. (https://goo.gl/photos/LuqsXLFp2MJxwVDp9)
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Scott Archer on November 14, 2015, 11:46:15 AM
*Cries*
It doesn't just do it when copy and pasting... I quoted your message there Martin...
I'll get the format sorted in a new post...
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Scott Archer on November 14, 2015, 11:48:34 AM
Quote from: Martin Thompson on November 14, 2015, 09:30:26 AM
Did you copy the contents directly from the post, or did you click modify on your old post and copied the contents from there


I hit modify and copied the contents from there.


QuoteWhen you paste into into notepad(++), do the bb codes get added?


No.


QuoteWhen you paste into the quick post box do the bb codes get added?


No


QuoteWhen you click "reply" in a topic, then paste it into the edit box do the bb codes get added?


Yes


QuoteDo the bb codes only get added after you "post" the message?

No, if you use the preview function then they show up, however they don't show up in the source text and can't be edited out, meaning you have to post before you can edit them out.
Example. (https://goo.gl/photos/LuqsXLFp2MJxwVDp9)
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Scott Archer on November 14, 2015, 11:50:31 AM
Quote from: Grizz on November 14, 2015, 11:38:59 AM
I have to say that the occasional very lengthy waiting period to preview or post a message is becoming tiresome.
I'm getting this sometimes too.
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Telex Ferra on November 14, 2015, 12:11:35 PM
The only time I get that is when I'm editing something like the mega RPG-X welcome thread. What's interesting is, it goes thorugh immediately if I hunt for and resolve bugs in the bbcode.
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Scott Archer on November 16, 2015, 01:30:19 PM
Quote from: Klaw on November 16, 2015, 11:02:33 AM[/font][/size]
Quote from: Scott Archer on November 16, 2015, 09:41:24 AM[/font][/size]I'm concerned on the CBS All Action thing though :( It's only available in the US.[/size]I'd rather not have to use a VPN to watch it, or get leaked episodes off Youtube or whatever
[/font][/size]I agree (And I'm in the states)I think limiting it to a web-based service could likely hurt it. Number 1, that web-based service isn't available everywhere (as Scott Mentioned). Number 2, by hosting it on a streaming service, t can and will limit the fanbase - meaning only a fraction (Possibly a large fraction, but a fraction none the less) of Star Trek Fans will get to enjoy it.Truthfully, the smartest thing CBS could do is drop the delusions of grandeur, and sign an exclusive deal with Netflix, or even Amazon - then host their plethora of shows (Including Star Trek) in the location where people are already established.
[/font][/size]


I agree (preferably Amazon Prime, because I don't have Netflix lol :P ) it would make a lot more sense! It will probably work out better for them financially as well, as I bet Amazon or Netflix would pay a lot for it (and a lot more for all CBS's other content as well.)


nowhere have I seen it written: 'I'm really glad the new Star Trek will be exclusive to CBS All Access
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Scott Archer on November 16, 2015, 01:30:52 PM
^This is how the post looked when I initially posted it, nothing copy and pasted from anywhere.
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Martin Thompson on November 16, 2015, 02:25:08 PM
Quote from: Grizz on November 14, 2015, 11:38:59 AM
I have to say that the occasional very lengthy waiting period to preview or post a message is becoming tiresome.

I should have fixed that, or, atleast made it a bit faster, by doing some database and log file cleanup a few weeks ago. Though i agree, its not as fast as would be desired. Though, tbh, the machine hosting the forums is just a single core 768 mb ram linux VM, its not THAT fast.


@ Scott, thanks for the answers in some of the previous posts. This leads me to beleive its an issue with the full "reply" post box. I'll look into and get back to you when i have something. (so, you can stop posting examples now XD, thanks anyway).

What browser do you use for this?

At this point its very hard for me to track the problem down since I can't seem to be able to reproduce it myself. Perhaps we should have a teamviewer session soon so i can see the error in action on your pc myself if you are able and wanting to do that.

Also, I'm moving this to a more apropriate location as this is a technical discussion.
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Scott Archer on November 16, 2015, 02:58:05 PM
Indeed, I would have started it here myself, had I realised it was going to turn into this much of a technical discussion!


And, right now I'm using chrome but I've had the same issue on Safari for mobile and Mercury (another mobile browser) as well.
Occasionally I use Safari and Opera, but I can't remember if I've had this issue on them or not.

Quote from: Martin Thompson on November 13, 2015, 06:43:25 PM
The mobile issue is known, the forum software is not designed to be accessed from mobile anyway. Unless we switch to another forum software which supports mobile (mobile first fluid latyout or something) there is not much we can do about it.


Also, could the mobile issues be theme related? I've used at least two other SMF forums, that don't seem to have this issue?
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Shoot on November 16, 2015, 03:54:18 PM
Quote from: Scott Archer on November 16, 2015, 03:04:01 PM
Quote from: Martin Thompson on November 13, 2015, 06:43:25 PM
The mobile issue is known, the forum software is not designed to be accessed from mobile anyway. Unless we switch to another forum software which supports mobile (mobile first fluid latyout or something) there is not much we can do about it.


Also, could the mobile issues be theme related? I've used at least two other SMF forums, that don't seem to have this issue?


I haven't encountered these mobile issues ever.
Title: Re: Discussion: Forum issues [CLOSED]
Post by: Martin Thompson on November 17, 2015, 07:12:15 AM
Quote from: Scott Archer on November 16, 2015, 02:58:05 PM
Also, could the mobile issues be theme related? I've used at least two other SMF forums, that don't seem to have this issue?

Could be, don't know for sure.

Also scott, in the future, please add to your original post instead of double posting, that makes this topic unnessecarily long.