The Last Outpost

Member Services => Engineering => Resolved Support Requests => Topic started by: Serris on October 22, 2014, 09:39:42 PM

Poll
Question: Does configure.exe in your RPG-X install actually work?
Option 1: Yes, it works in my Ultimate Edition install. votes: 2
Option 2: Yes, it works in my Standard Edition install. votes: 0
Option 3: No, it does not work in my Ultimate Edition install. votes: 4
Option 4: No, it does not work in my Standard Edition install. votes: 2
Title: Seeking technical feedback for the upcoming RPG-X client patches. [CLOSED]
Post by: Serris on October 22, 2014, 09:39:42 PM
I need some help diagnosing a problem with Veritas' RPG-X configuration tool. If you guys could give me somewhere to start by answering this poll, it would be much appreciated.
Title: Re: Seeking technical feedback for the upcoming RPG-X client patches. [CLOSED]
Post by: Lucas Picard on October 24, 2014, 10:25:50 AM
I don't even know where it is exactly
Title: Re: Seeking technical feedback for the upcoming RPG-X client patches. [CLOSED]
Post by: Serris on October 24, 2014, 10:45:32 AM
It's in the root folder of your install, where rpgxEF.exe and the BaseEF folder are.
Title: Re: Seeking technical feedback for the upcoming RPG-X client patches. [CLOSED]
Post by: Lucas Picard on October 24, 2014, 12:26:02 PM
Well I don't have it where you described Serris
Title: Re: Seeking technical feedback for the upcoming RPG-X client patches. [CLOSED]
Post by: Martin Thompson on October 26, 2014, 09:47:18 AM
It doesn't work for me on a x64 Windows 8.1 install. If you need more specifications I'd be happy to give them to you.

Out of curiosity, what kind of program is this? Java, .NET, Win32 C++, other?
Title: Re: Seeking technical feedback for the upcoming RPG-X client patches. [CLOSED]
Post by: RadioActivitii on October 26, 2014, 12:37:29 PM
Same as Martin.
Title: Re: Seeking technical feedback for the upcoming RPG-X client patches. [CLOSED]
Post by: Serris on October 28, 2014, 10:28:50 AM
Bumping to remind the yes voters that I really need to know what version of the client you're using.

Quote from: Martin Thompson on October 26, 2014, 09:47:18 AM
It doesn't work for me on a x64 Windows 8.1 install. If you need more specifications I'd be happy to give them to you.

Out of curiosity, what kind of program is this? Java, .NET, Win32 C++, other?

It's coded in Java. Veritas is responsible for programming it, so he'd know more about the specifics than I would.
Title: Re: Seeking technical feedback for the upcoming RPG-X client patches. [CLOSED]
Post by: Veritas on October 28, 2014, 11:53:53 AM
It's Java, but there's a version of the JRE included with RPGXSE/CE, so that shouldn't prevent it from running. Most likely it's the result of the installer setting registry or cfg paths incorrectly.
Title: Re: Seeking technical feedback for the upcoming RPG-X client patches. [CLOSED]
Post by: Lucas Picard on October 28, 2014, 02:05:32 PM
What about for someone like me who don't have the configure.exe file on where it should be?
Title: Re: Seeking technical feedback for the upcoming RPG-X client patches. [CLOSED]
Post by: Veritas on October 28, 2014, 02:06:33 PM
Likely, you've incorrectly installed RPGXSE/UE, or you aren't using the version of it that you think you're using. Or, you moved it yourself, or are looking in the wrong place. There's no other reason I can think of for it not to exist.
Title: Re: Seeking technical feedback for the upcoming RPG-X client patches. [CLOSED]
Post by: Lucas Picard on October 28, 2014, 08:22:26 PM
Quote from: Veritas on October 28, 2014, 02:06:33 PM
Likely, you've incorrectly installed RPGXSE/UE, or you aren't using the version of it that you think you're using. Or, you moved it yourself, or are looking in the wrong place. There's no other reason I can think of for it not to exist.

Well how else would you download and install it exactly? I downloaded and installed it to its default folder which is the Program Files (x86) which is normal for a 64 bit OS on Windows 8.1 or any other OS out there.   I 've done nothing to it Veritas, I have looked everywhere in the installion directory.
Title: Re: Seeking technical feedback for the upcoming RPG-X client patches. [CLOSED]
Post by: Serris on October 29, 2014, 04:47:23 PM
Quote from: Lucas Picard on October 28, 2014, 08:22:26 PM
Quote from: Veritas on October 28, 2014, 02:06:33 PM
Likely, you've incorrectly installed RPGXSE/UE, or you aren't using the version of it that you think you're using. Or, you moved it yourself, or are looking in the wrong place. There's no other reason I can think of for it not to exist.

Well how else would you download and install it exactly? I downloaded and installed it to its default folder which is the Program Files (x86) which is normal for a 64 bit OS on Windows 8.1 or any other OS out there.   I 've done nothing to it Veritas, I have looked everywhere in the installion directory.

The configuration tool wasn't included until Ultimate 1.1.5 and onward, so it's possible you just haven't updated your client.
Title: Re: Seeking technical feedback for the upcoming RPG-X client patches. [CLOSED]
Post by: Serris on November 05, 2014, 05:40:27 AM
Barring any feedback from people who have working clients, this tool is now officially planned for removal in the next update until it can be fixed.
Title: Re: Seeking technical feedback for the upcoming RPG-X client patches. [CLOSED]
Post by: Telex Ferra on November 05, 2014, 09:22:56 AM
Configuration tool that came with RPG-XUE crashes immediately in OSX