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Member Services => Engineering => Resolved Support Requests => Topic started by: kaialin on January 29, 2014, 09:51:48 AM

Title: Banned? [RESOLVED]
Post by: kaialin on January 29, 2014, 09:51:48 AM
just a quick one. I have not played with you guy's in years however every time i connect to the RPG-X server it says i am banned :s i have recently moved house and i have a new ISP, i dont know if that would be the problem?
My IP is,87.112.209.21
Any help would be appreciated. thanks :D
Title: Re: Banned? [RESOLVED]
Post by: Martin Thompson on January 29, 2014, 10:31:22 AM
87.112.209.21  is not banned, but 87.112.149.241 and 87.112.0.0 has been banned for some reason. I will look into it.

EDIT: I cant find any record of your ip being banned for whatever reason. I'll check with Veritas.

UPDATE: This has to do with a range ban due to dynamic IP of one of the bannees (is that word? :P). We'll get back to you shortly.
Title: Re: Banned? [RESOLVED]
Post by: Veritas on January 29, 2014, 11:23:23 AM
Hi Kaialin,

As Martin said, your IP address happens to be in a range of IPs used by somebody else who has been banned. I am working on this for you and should have a resolution sometime today.

Apologies for the inconvenience.

Veritas
Title: Re: Banned? [RESOLVED]
Post by: Veritas on January 29, 2014, 03:42:47 PM
You should now be unbanned. There's a PM in your inbox for you to take a look at when you have a sec. If you have any further problems, please let me know ASAP.