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Author Topic: TLO has not sent me a password recovery email! [RESOLVED]  (Read 869 times)

Anarchy243

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TLO has not sent me a password recovery email! [RESOLVED]
« on: May 16, 2016, 08:19:09 am »

TLO hasn't sent me the email for me to reset the password to my other account (WhiteHawk), Any help?
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WhiteHawk's Alt account (lost my password)

Jenson

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Re: TLO has not sent me a password recovery email! [RESOLVED]
« Reply #1 on: May 16, 2016, 01:48:30 pm »

Check your spam filter and see if it ended up there. If you still don't see it, please send me an e-mail from the e-mail address your white hawk account is registered to and I will reset your password for you using admin. I need to get an e-mail from you just to confirm your identity first. You can send that e-mail to Jenson@last-outpost.net if it's not in your spam folder.
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StringTheorist_TechIssues

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Re: TLO has not sent me a password recovery email! [RESOLVED]
« Reply #2 on: May 30, 2016, 12:49:27 am »

Hey everyone, StringTheorist here! (Obviously)


I tried changing email addresses, but now I'm locked out of TLO. I also tried to change back to my original email address, but both are gmail, and I haven't received any emails to confirm, including in my spam folders. SOS! 
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Shoot

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Re: TLO has not sent me a password recovery email! [RESOLVED]
« Reply #3 on: May 30, 2016, 01:18:50 am »

I think they will come.. one day, or contact Jenson or Serris like I did last time

Klaw

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Re: TLO has not sent me a password recovery email! [RESOLVED]
« Reply #4 on: May 30, 2016, 01:46:59 am »

Hey everyone, StringTheorist here! (Obviously)


I tried changing email addresses, but now I'm locked out of TLO. I also tried to change back to my original email address, but both are gmail, and I haven't received any emails to confirm, including in my spam folders. SOS!

Give it another go - I had a big red box, and an activate button beside it as I was preparing to send you a PM - so I clicked it.... *should* work now, though all I know about Technology is the establishment of streamlined and beautiful networks, the security of those networks... and powershell :P
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Martin Thompson

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Re: TLO has not sent me a password recovery email! [RESOLVED]
« Reply #5 on: May 30, 2016, 03:27:36 am »

There have been issues with Gmail accounts. Gmail (sometimes) claims mails from TLO are unsafe. I had a look at our server's security settings a while ago and they are all fine, so it *should* work. It could take a while longer though, I've noticed mails send from TLO tend to arrive like 1 or 2 hourts later then expected.
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